Privacy Policy

1. Identity of the Data Controller

This Privacy Policy applies to the website balmadi.com, operated from EDD, Gral. Lamadrid 170, Y4600 San Salvador de Jujuy, Jujuy, Argentina. You can contact us regarding data protection matters at info@balmadi.com or by phone at +54 9 388 448-8073.

2. Legal Framework

This policy is governed by Argentine Law No. 25,326 on the Protection of Personal Data (Ley de Protección de los Datos Personales) and its regulatory decree No. 1558/2001. The database maintained by Balmadi is registered with the Dirección Nacional de Protección de Datos Personales (DNPDP) as required by applicable law.

3. Data We Collect

We collect personal data only when you voluntarily provide it through the contact form on this website. The data collected through that form includes:

• Full name
• Email address
• Phone number (optional)
• The content of your message

We also collect certain technical data automatically when you visit the site, including IP address, browser type, device type, pages visited, and time and date of access. This data is collected through cookies and similar technologies. See our Cookie Policy for details.

4. Purpose and Legal Basis for Processing

Personal data submitted through the contact form is processed for the sole purpose of responding to your inquiry. We do not use this data for marketing purposes, do not share it with third parties for commercial purposes, and do not sell it under any circumstances.

Technical data collected through cookies is processed for the purposes described in our Cookie Policy, based on your consent where required.

5. Data Retention

Contact form submissions are retained for as long as necessary to respond to the inquiry and for a reasonable period thereafter in case of follow-up questions. Technical data collected through analytics cookies is retained for the period specified in our Cookie Policy. We do not retain personal data beyond what is necessary for the purposes described in this policy.

6. Data Sharing

We do not sell, rent, or share personal data with third parties for commercial purposes. We may share data with service providers who assist in operating this website (such as hosting providers), subject to appropriate data processing agreements. We will disclose personal data to public authorities only when required to do so by applicable Argentine law.

7. Your Rights

Under Argentine Law No. 25,326, you have the right to:

• Access the personal data we hold about you
• Request rectification of inaccurate data
• Request deletion of your data (right of suppression)
• Object to the processing of your data
• File a complaint with the Dirección Nacional de Protección de Datos Personales

To exercise any of these rights, contact us at info@balmadi.com. We will respond within the timeframe required by applicable law. The exercise of these rights is free of charge.

8. Security

We implement technical and organizational measures appropriate to the nature of the data processed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Where we use service providers located outside Argentina, we ensure that appropriate safeguards are in place in accordance with Argentine data protection law before transferring personal data internationally.

10. Children

This website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us so we can delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact

For any questions about this Privacy Policy or to exercise your data protection rights, contact us at:

• Email: info@balmadi.com
• Phone: +54 9 388 448-8073
• Address: EDD, Gral. Lamadrid 170, Y4600 San Salvador de Jujuy, Jujuy, Argentina